CHECK-IN/CHECK-OUT

Check-in: 02:00 p.m./Check-out: 10:00 a.m. Early Check-in and Late Check-out is subject to additional charges.

CANCELLATION POLICY

It is essential to receive a Non-Refundable and Non-Transferable advance equivalent to 100% of the total requirement when making the reservations. This is non-refundable in case of cancellation or NO SHOW. Requests for change in dates or room requirements will be treated as cancellations.

ROOM UPGRADATION

Room up gradation is chargeable as per actual.

RESORT ENTRY CHARGES

INR 500 per person would be applicable for non-residential guests to enter in Span Resort and Spa. This charge will be adjusted against the food and beverage bills. This charge is non-refundable.

EARLY CHECK-IN POLICY

If you arrive prior to 02:00 p.m., you may check your luggage with the bell desk and enjoy our resort amenities until your room becomes available.

EARLY DEPARTURE POLICY

Your deposit will be forfeited should you check out prior to your scheduled departure date.

NIGHTLY ROOM RATE

Your nightly rate excludes all taxes and extras.

PARKING POLICY

Parking is free of charge at the resort but at the owner’s risk. Span Resort and Spa is not liable for any kind of vehicle damage.

GUEST DRIVER AND TAXI POLICY

The resort shall not be liable for the food and lodging of the drivers. The taxis and drivers will not be allowed to be parked in the resort after 8 pm, due to safety and security reasons.

MAID / SERVANT POLICY

The resort does not engage in providing accommodation for maids or servants. However, an extra mattress for the same can be provided in the guest room on chargeable basis. A guest would also need to sign a consent form for the same.

MISSING VALUABLES POLICY

Please remember to lock and secure all doors and windows when you’re not in your room. The resort management cannot take responsibility for any missing valuables.

PET POLICY

No pets are allowed.

TAXES AND GOVERNMENT FEES

The room rate and daily resort charges are subject to government-imposed fees and taxes.

CHILD POLICY

Below 5yrs. kid is complimentary without extra bed. Between 5yrs. to 12yrs. kid will be charged as per child policy rate of the resort and above 12 yrs. kid will be charged as an extra adult charge.

F&B POLICY

Package Breakfast and Dinner will be served in the restaurant only. Guests are not allowed to consume their own liquor at resort’s public areas.

VIDEO & PHOTOSHOOT POLICY

Guests can take photos and make videos from a mobile. Taking photos and make a video from a professional camera are not allowed in the resort premises. For a photo or video shoot permission, kindly speak with Resort Manager.

DRONE POLICY

No drone flying or photography via drone is permitted on and over Span Resort.